Terms and Conditions
Ticket purchase and refund conditions
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A full ticket refund is possible no later than 5 days prior to the show.
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If you wish to return the ticket 3 days before the show, we will be able to refund 50% of the ticket amount. If there are less than 3 days remaining until the show, refunds cannot be processed.
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Important note: Refunds are subject to a 5% ticket operator commission deduction.
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A Gift Certificate is an open-date ticket, thus subject to the same refund and compensation policies.
Photography Policy and Special Offers
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Capturing Authentic Moments: Our hosts capture genuine moments at our events, prioritizing personal touch over professional photography.
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Sharing Memories: We collect and share heartfelt event moments with clients, offering a glimpse into cherished memories.
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Gratitude: Thank you for sharing these moments on social media and tagging us @uzahvati.portugal.
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Acknowledging Permission: We appreciate those who allow us to feature their photos on social media, supporting our mission of connecting partners.
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Respecting Privacy: Photos and videos are taken with explicit consent, respecting the privacy of each event.
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Monthly Specials: Watch for discounted tickets with the condition of sharing photos/videos on social media.
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Real Emotions: All photos feature real participants, sharing genuine emotions at STEREO events. Thank you for sharing your experiences!
How to listen STEREO
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Leave bags and backpacks behind; all necessary items will be provided.
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Arrival point: Estadio 1° de Maio, Lisbon.
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Football and athletic training may occur nearby, adding to your experience.
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Staff will guide you on-site, providing headphones and instructions.
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Follow audio cues for the journey; wear comfortable clothing and trainers.
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Experience as a couple; no distractions like children, pets, or vehicles allowed.
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Stay focused, embrace the moment, and enjoy the performance.
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Hydrate after the experience and share your feedback with our staff.
How to listen THE TIME
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Leave bags and backpacks behind; all necessary items will be provided.
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Arrival point: R. da Pimenta 75-57, 1990-048 Lisboa.
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Staff will guide you on-site, providing headphones and instructions.
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Follow audio cues for the journey; wear comfortable clothing and trainers.
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Stay focused, embrace the moment, and enjoy the performance.
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Hydrate after the experience and share your feedback with our staff.